Here are answers to some common questions about Starfm and our Programming. If your answer is not found below, scroll to the bottom of this page to e-mail someone directly.
Q: How do I enter the bonus code/artist of the day...etc
Q: Item ______ sold out in the The Country Club Store and I really, really wanted it.
Sorry, we have a limited number of items available for "purchase" in The Country Club store. We're working to make it as fair as possible - rewarding the people who listen and participate the most.
Q: Listen Live(audio streaming)isn't working. I can't hear anything.
Sometimes our streaming provider encounters technical difficulties or internet service providers have glitches (The Internet isn't perfect!) If you are having issues with the streaming here are a few quick tips to help you out:
- Wait 10 minutes and try again
- If you're listening at work, check with your IT department to make sure there are no restrictions on your computer.
- Also ensure that you have the latest Flash Player software (for Windows or for Mac)
- For more tips on listening online and help trouble shoot possible reasons why,
you can always check out our Rogers Radio Player Help Page, which also can be accessed from the "Help" button located in the player window
